There are no minimums required for orders placed
on www.bulbtronics.com.
For phone, fax or email orders of $24.99 or less,
there is a small order charge of $10.00.
For phone, fax or email orders of $25 to $49.99,
there is a small order charge of $5.00.
A credit application is required to establish an open
account with Bulbtronics. Payment is required within
30 days from date of invoice. C.O.D. transactions
may be subject to a credit check.
Visa, MasterCard, American Express, Discover. The use
of a credit card is subject to charge card limitations
and the approval of the Company prior to shipment.
International shipments require prepayment.
(i.e. saved shopping carts) will be saved for 30 days.
Past due balances are subject to a 1.5 %
finance charge per month.
Prices are subject to change without notice. Orders
shipped to NY, CA or FL are subject to sales tax.
Accepted with copy of tax resale certificate faxed to
631-756-8385. Certificate must be on file before
order is shipped or applicable sales tax will be added.
Shipping and handling charges are applied to all
orders. These charges are based on a customer's
delivery preference, the cost of package materials
applicable to product weight and size, and other
special shipping and handling instructions.
Most orders are shipped via Ground, unless otherwise
specified. Bulbtronics will make every effort to ship
within 24 hours.
Note: Fluorescent tubes more than 6 ft in length and
UV Germicidal lamps more than 5 ft. in length must
be shipped via messenger or truck
All damaged merchandise must be reported within 5
days. If the package is obviously damaged, customer
should sign for the shipment as "damaged" and make
a claim with the carrier. If the package shows no
obvious signs of damage but the merchandise is
Service. The carrier is responsible for breakage in
transit. Bulbtronics will assist in every possible manner
in collecting claims for loss or damage.
Product must be returned with prior approval and
issuance of a return material authorization number
(RMA#). To obtain an RMA#, go on-line to Account
Management (drop down on top of page),
Account Settings, Return Merchandise Authorization
or call 1-800-588-BULB x375. Issuance of a RMA#
does not acknowledge a product defect or authorize
credit to be taken. Product determined to be defective
by the applicable manufacturer shall either be replaced
or credit will be issued at the discretion of Bulbtronics.
Product returned as defective, and is not, will be
returned to the customer.
Product returned due to ordering errors, or product
no longer wanted by the customer, will be subject t
o a 25% restocking charge, provided that Bulbtronics
agrees to take back the merchandise. Special orders
may not be returned. No returns after 60 days.
Bulbtronics warrants solely to the purchasing party
that the products sold by it shall be free from defects
in materials and workmanship, when given normal,
proper and intended usage, for the scope of the
warranty granted to Bulbtronics and its customers
by the applicable product manufacturer.
Purchaser believes to be defective that is covered
by the warranties set forth in this warranty statement.
At Bulbtronics' option, such products shall be returned
by Purchaser, transportation and insurance prepaid,
to Bulbtronics. Based on examination and testing
by the applicable product manufacturer, Bulbtronics
shall repair or replace with the same or comparable
product or issue an appropriate credit. In the event
of a warranty adjustment, Bulbtronics shall pay
appropriate shipping charges, when applicable,
to return product to the Purchaser.
the Purchasing party and Bulbtronics as to its terms.
There are no warranties, expressed or implied, of
merchantability, fitness or otherwise, which extend
beyond the description on the face thereof. In no event
will Bulbtronics be liable for any loss, or profits
or any other incidental, special or consequential
damages suffered by the Purchaser or its customer
even if Bulbtronics has been advised of the possibility
of such damages, nor for any claim against the
Purchaser by any other party.