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Ordering Via Phone or Online
at www.bulbtronics.com
At Bulbtronics our customers take top priority. Support is provided by an expert
sales staff, accessible via phone or web, to help you identify the product you
need for your application. If at any time you need assistance, please call toll-free
1-800-654-8542 and we will be happy to help you.
Do I have to register to buy?
No, you do not. You can search, add to cart and buy with QuickBuy - no registration
required. Click here to view an explanation of QuickBuy and the Preferred Customer
Program where registration is required.
Are there any minimum order requirements
when I order from Bulbtronics?
Yes. When you order via phone, fax or email, orders under $50.00 are subject
to a "small order charge". There are no small order charges when you
order on Bulbtronics.com.
Can I purchase under a blanket order?
Yes. Call toll-free 1-800-654-8542 to have a sales representative set up
and handle your blanket order.
I saved a shopping cart as a quote.
How long are the prices valid?
Shopping Cart/Quote prices are guaranteed for 30 days. After 30 days your quote will
be updated automatically with the most current pricing. Quotes are saved in
our system for 90 days. Keep in mind that stock availability continually changes.
If you have any questions, call toll-free 1-800-654-8542.
How can I set up an open account with terms?
To set up an open account go to www.Bulbtronics.com and click on Customer
Support, Credit Application. Fill in the requested information and submit. Our
accounting department will review the application and contact you directly.
How much does it cost to ship my order?
QuickBuy - buying without registering or logging in - is designed with a built-in
shipping table (billing and shipping addresses must be the same) with two shipping
options and their associated costs. With QuickBuy you can see what the costs are
when you check out.
Registered Preferred Customers who login can choose from more than 12 shipping
options and can have orders delivered to addresses different from the billing address.
An e-mail is sent when the order has shipped (typically same or next day) detailing all
applicable costs including shipping. Since products come in different shapes, sizes
and weights, true shipping cost is determined only when the order
is picked, packed and weighed in the warehouse. Preferred Customers have
a wide choice of shipping methods and receive actual shipping costs when
order is shipped.
Do you ship outside the U.S.?
Yes. Bulbtronics is an international company and ships all over the world.
If you are an export customer, contact the Export Department via e-mail:
export@bulbtronics.com, fax: 631-501-0083 or by phone: 01-631-249-2272 x352.
At this time bulbtronics.com only supports U.S. and Canadian customers;
QuickBuy supports only customers in the continental U.S.
www.bulbtronics.com
1-800-654-8542