AtBulbtronicsourcustomerstaketoppriority.Supportisprovidedbyanexpert
salesstaff,accessibleviaphoneorweb,tohelpyouidentifytheproductyou
needforyourapplication.Ifatanytimeyouneedassistance,pleasecalltoll-free
1-800-654-8542andwewillbehappytohelpyou.
DoIhavetoregistertobuy?
No.Youcansearch,addtocartandbuywithQuickBuy-noregistrationrequired.
Visitourwebsite,www.bulbtronics.com,toviewanexplanationofQuickBuyand
thePreferredCustomerProgramwhereregistrationisrequired.
ArethereanyminimumorderrequirementswhenIorderfromBulbtronics?
Yes.Whenyouorderviaphone,faxoremail,ordersunder$50.00aresubject
toa"smallordercharge".Therearenosmallorderchargeswhenyouorderonour
website,www.bulbtronics.com.
CanIpurchaseunderablanketorder?
Yes.Calltoll-free1-800-654-8542tohaveasalesrepresentativesetupandhandle
yourblanketorder.
Isavedashoppingcartasaquote.Howlongarethepricesvalid?
ShoppingCart/Quotepricesareguaranteedfor30days.After30daysyourquote
willbeupdatedautomaticallywiththemostcurrentpricing.Quotesaresavedin
oursystemfor90days.Keepinmindthatstockavailabilitycontinuallychanges.If
youhaveanyquestions,calltoll-free1-800-654-8542.
HowcanIsetupanopenaccountwithterms?
Tosetupanopenaccountgotowww.bulbtronics.comandclickonCustomer
Support,CreditApplication.Fillintherequestedinformationandsubmit.Our
accountingdepartmentwillreviewtheapplicationandcontactyoudirectly.
Howmuchdoesitcosttoshipmyorder?
QuickBuy-buyingwithoutregisteringorloggingin-isdesignedwithabuilt-in
shippingtable(billingandshippingaddressesmustbethesame)withtwo
shippingoptionsandtheirassociatedcosts.WithQuickBuyyoucanseewhatthe
costsarewhenyoucheckout.
RegisteredPreferredCustomerswhologincanchoosefrommorethan12shipping
optionsandcanhaveordersdeliveredtoaddressesdifferentfromthebilling
address.Ane-mailissentwhentheorderhasshipped(typicallysameornextday)
detailingallapplicablecostsincludingshipping.Sinceproductscomeindifferent
shapes,sizesandweights,trueshippingcostisdeterminedonlywhentheorderis
picked,packedandweighedinthewarehouse.PreferredCustomershaveawide
choiceofshippingmethodsandreceiveactualshippingcostswhenorderis
shipped.
DoyoushipoutsidetheU.S.?
Yes.Bulbtronicsisaninternationalcompanyandshipsallovertheworld.Ifyouare
anexportcustomer,contactBulbtronics'ExportDepartmentviae-mailat
export@bulbtronics.com,fax:631-501-0083orbyphone:01-631-249-2272x352.
Atthistime,Bulbtronics'websiteonlysupportsU.S.andCanadiancustomers;
QuickBuysupportsonlycustomersinthecontinentalU.S.
ORDERINGVIAPHONEORONLINEAT
WWW.BULBTRONICS.COM